On Valentine's Day, we married at the Palm Court and it was the perfect day! Megan helped coordinate everything for us so even with booking only 90 days in advance she helped make it such a smooth, stress free experience. The rooms were spacious and clean, the meal was delicious and the wedding decor was just beautiful!! We plan to return regularly to reminisce our perfect day!

A huge thank you to our wedding coordinator, Megan, who truly brought everything together perfectly. It was all the finer details she took the time to get right that meant so much to us and made the day feel incredibly special and personal. We also can’t thank Jena enough, who looked after us from Friday through to Sunday. She went above and beyond, especially helping with the children—particularly our little boy. Her kindness and support meant the world to us, and we will always be so grateful. Even with me (the bride!) running late to the ceremony, the team kept everything calm and stress-free. We never once felt rushed, and the whole day flowed so seamlessly. All of the staff were incredibly helpful, polite, and accommodating throughout our stay. Nothing ever felt like too much trouble. Our room was also beautiful—quiet, comfortable, and the perfect place to relax after such a special day. We couldn’t have asked for a better experience and would highly recommend this hotel to anyone, especially for a wedding. It truly made our day unforgettable.

We couldn’t be happier with the exceptional service we received from Charlene, Megan and the staff at the Palm Court Hotel. The professionalism from start to finish was truly outstanding. Our wedding day was everything we hoped for and more — every detail went exactly to plan, and the Palm Court team managed everything with such calm and confident expertise. They took our ideas on board with genuine enthusiasm, guiding us through the design and aesthetics while adding thoughtful touches that elevated the entire experience. Their ability to understand and translate our vision into reality was remarkable. The feedback from our guests has been incredible. People are still talking about how beautiful everything was and how seamlessly the day unfolded. Many commented on the atmosphere, the attention to detail, the culinary delights provided and the overall quality of the experience — all thanks to the amazing work behind the scenes. We are beyond grateful and would wholeheartedly recommend the Palm Court to anyone looking for a venue in the city, a team that delivers excellence, creativity of the staff, and true professionalism. Our wedding was unforgettable, and they played a huge part in making it so. Thank you so much, Robert and Barry

Everything went perfectly on Saturday - a HUGE thanks to you and the rest of your staff. We are so happy with how everything went, all of our guests were very impressed with your hospitality and how kind you all were. We can not thank you enough, we are so glad that we chose you and your hotel for our wedding. Both me and Andreas will of course vote for you and the hotel for the award. When it comes to the flowers, tissues and cake, we have no one local to come pick it up. If the cake is still edible, I hope you and your staff are able to enjoy it. We have not received our wedding pictures yet, but I will make sure to send a few of them to you as soon as I get them. Again, thank you so much!

"I just wanted to write to you to pass on our deepest gratitude for the efforts of you and all of the Palm Court Hotel staff for (little) Gary & Nicole’s wedding last weekend. My wife Dianne and daughter Laura arrived on the Thursday and from the first moment until our checkout on the Monday, absolutely everything went off without a hitch. Firstly, our family meal in one of the private rooms on the Friday was a great success. Food and staff were wonderful with the latter constantly checking in on us to take orders etc. Then the day itself; very difficult to give just praise for how well it went. Again, the staff were outstanding and the food was absolutely delicious. I fully appreciate the effort and organisation that you and the staff put in and absolutely every guest I spoke to had nothing but praise for you all. A very successful weekend and all down to you. Thank you so much. Kind regards Gary Beaumont"

"I had my wedding at the Palm Court earlier in the month and had the most amazing experience from start to finish. Sharlene was great during the whole planning process and helped with everything. On our day we were looked after by Bev who made sure our whole day ran absolutely seamlessly. Everything was organised perfectly and on time. The food was amazing, the set up was perfect, the rooms were so comfortable and the use of the Blake room to get ready in was ideal. All the staff were great, special mention to Ella. Ella was with us for all 3 days of our stay and was beyond helpful, nothing was too much, she was super friendly and incredible with the children - thank you so much Ella! Couldn’t recommend this venue for a wedding/event enough!!"

The whole experience went for family wedding from the minute we got out of car to the min left was so good the staff were first class the lady that ran the wedding she was outstanding would recommend palm court first class the bedroom were excellent we took our dog so pet friendly

We just had our wedding at the Palm Court and we honestly couldn't recommend this venue enough. From the lead up with our constant questions and the lovely meal tasting to the big day all of the staff were lovely and accommodating right the way through. A special thank you to Sharlene who dealt with my endless queries and also Bev our wedding co-ordinator. She really did go above and beyond to make our day run smoothly and stress-free and we can't thank her enough. As for the venue itself, the rooms are lovely and our wedding meal was just incredible. We would highly recommend this hotel to anyone currently looking at wedding venues.

Travelled from Norfolk for a family wedding at the Palm Court Hotel. We stayed for 3 nights 27th-30th November. We could not fault anything about our stay. Very clean comfortable rooms. All staff very helpful and friendly. Would definately recommend the hotel.

Travelled from Norfolk for a family wedding at the Palm Court Hotel. We stayed for 3 nights 27th-30th November. We could not fault anything about our stay. Very clean comfortable rooms. All staff very helpful and friendly. Would definately recommend the hotel.

I had my wedding at the Palm Court Hotel on 9th November, and the service was 10/10!!!!!!!!! Sharlene helped me plan my wedding, and she was so helpful from start to finish, I was really happy with everything we had organised and whenever I had any questions it was very easy to get in contact with her. There was a few things I changed throughout and it was no bother to Sharlene, she changed things easily for me. Thank you so much Sharlene! On the day of the wedding day it was Beverley taking care of us, and she was AMAZING the whole day. Beverley is obviously VERY experienced in weddings- she was very organised throughout the whole day and every part of it went to plan. She let me know what was happening next throughout the day and she was informative to the guests too. Even when my 2 year old daughter was having a little diva moment right before we were away to go into the ceremony she took her hand and took her down the stairs, which I really did appreciate. All the staff at the Palm Court went above and beyond for us, they were so lovely to me and all the guests, it is such a nice atmosphere in there. The rooms were so nice and clean, I had a lot of family and friends staying overnight too and they all said how nice their rooms were. I would 100% recommend anyone to get married at this hotel, the food is amazing, the service is amazing and the rooms have everything you would need in them! Thank you again to all the staff, you all do a great job and we definitely will be back!